Public Services
Accelerating trusted e-governance through sovereign cloud platforms and secure digital identity frameworks.
Strategic digital transformation for Public Services
Accelerating digital transformation aligned with Abu Dhabi Vision 2030 and global standards. We enable e-government platforms that serve citizens efficiently, securely, and transparently.
[ FLAGSHIP PROJECT ]
Digital Government
Transforming public service delivery.
Industry Challenges
Legacy System Integration
Core government platforms built 10–15 years ago use outdated APIs and proprietary data formats. Connecting them to modern citizen-facing portals requires middleware that rarely exists.
Citizen Identity Verification
Secure digital identity remains the bottleneck for online service delivery. Paper-based verification persists for high-value transactions despite available eKYC technologies.
Data Sharing Across Entities
Government departments operate as data silos. A citizen applying for a business licence may submit identical documents to three different authorities because inter-entity data sharing agreements are incomplete.
What We Deliver
01
Smart Government Portals
Unified service delivery platforms where citizens complete transactions in under five minutes — permit applications, fee payments, document requests — without visiting a service centre.
02
Sovereign AI Assistants
Arabic-fluent virtual assistants that handle routine citizen enquiries, process applications, and escalate complex cases to human agents with full context.
03
Data Exchange Platforms
Secure inter-entity APIs with consent management, audit trails, and role-based access controls that enable real-time data sharing while respecting privacy regulations.
04
Performance Dashboards
Executive dashboards tracking service delivery KPIs — processing times, citizen satisfaction scores, backlog volumes — with drill-down to individual department performance.
14 → 3 days
Permit processing time reduced for a municipal services platform
78%
Digital adoption rate achieved within 12 months of portal launch
2.4M
Citizen transactions processed annually on platforms we built
Case Studies
Frequently Asked Questions
Our team holds the necessary clearances for Abu Dhabi government engagements. All developers working on classified systems undergo background verification per entity requirements.
Yes. We have integration experience with UAE Pass, ALHOSN, TAMM, and various entity-specific systems across Abu Dhabi and federal platforms.